This course introduces learners to key operational management approaches and models, showing
how they align with strategic planning. Participants will explore the essential components of a viable
operational plan, including setting KPIs and managing resources, while also understanding the importance
of contingency planning to ensure business resilience and adaptability.
15/04/2026
09.30-16.30
Venue: Welland Medical
MR Levy £50
Non-Levy £115
Std £260
